Why can't I connect my camera?

We recommend using Chaturbate with the Google Chrome browser, which can be downloaded at http://google.com/chrome (it improves on issues that other browsers may have with the site).

First, make sure your router's firewall setting isn't too restricting, along with any other wifi or browser security settings.

If that does not work, please try clearing your browser's cache as far back as it will go. You can find instructions for each browser here.

If you're still having trouble connecting a camera, try troubleshooting the issue by clicking the camera with the red X in the address/url bar to allow cam access for the site. 

Please contact Customer Support if the problem persists.



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