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My feed isn't showing up when I broadcast

First, make sure your router's firewall setting isn't too restricting, along with any other wifi or browser security settings. 

Next, verify you've allowed Chrome and Flash the use of your webcam for our site. 

For Chrome, go to: 

1. Settings -> show Advanced Settings -> Privacy Content Settings -> Media Manage Exceptions. 

For Flash go to: 

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html

If that didn't work please try the following:

Make sure you have the latest version of Adobe Flash Player by going to:

http://get.adobe.com/flashplayer/

That link will tell you if your browser has the latest version and if you don't it will tell you how to easily get it. If you had to update, try broadcasting and see if that fixed your problem. 

We also recommend trying to broadcast on Chaturbate with Google Chrome has a browser which can be downloaded at: http://google.com/chrome (it improves on issues that other browsers may have with the site)

Steps to take to ensure cam is connected for broadcasting:

1. Please make sure that your camera is properly installed to your computer (Perhaps it is not on or linked). You can check this with:

http://www.onlinemictest.com/webcam-test

2. Please follow the directions on the image to connect the camera to your room:

http://i.imgur.com/n6aWd4m.png


Have any questions? Please contact Chaturbate Support by clicking here.

Support Portal

chaturbate.ticket@gmail.com
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