Buying Tokens

  • How do I raise my spending limit?

    All accounts are limited as to how many transactions they can make within a certain period of time. If this i...

    Dec 21, 2017 01:15PM PST
  • Why is my credit card being declined?

    You are receiving an error because our processor is declining your card at this time. The card may work tomorr...

    Apr 11, 2017 05:39PM PDT
  • How do I get a refund?

    If you would like a refund of the tokens you've purchased, contact Billing Support at (877)338-7068 or email u...

    Apr 11, 2017 05:39PM PDT
  • How do I buy tokens?

    To purchase tokens you can either: (1) click "Get More"in the box next to your token amount while logged into...

    Dec 22, 2017 12:17PM PST
  • How do I purchase with cryptocurrency?

    How do I purchase with cryptocurrency? You can purchase tokens with cryptocurrency by going to "Get More" tok...

    Nov 07, 2018 02:25PM PST
  • How do I change my card on file?

    To change your credit card on file, go to buy more tokens and instead of selecting "Credit Card on File", sele...

    Nov 07, 2018 02:19PM PST

Support Portal

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